Privacy Policy

When you submit a booking request, you voluntarily provide:

• Your name, phone number, and email address.
• The service you want and your vehicle year, make, and model.
• Your service location and ZIP code.
• Your preferred date and time of day: Morning, Afternoon, Evening, or Flexible.
• Any optional notes you choose to include.

A request identifier and time-zone information also help us process the request. Please include only information needed for your detail.

We use booking information to respond to your request, coordinate and confirm appointments, communicate with you, and provide the services you request.

Website usage and technical information help us operate the site, understand overall traffic, improve the website, and maintain its security.

Submitted booking information is sent securely to our booking workflow. The workflow sends an internal notification to help us process your request and a confirmation email acknowledging receipt to the email address you provide.

A receipt email does not reserve a time or confirm an appointment. Your selected day and time of day are preferences. Omar will contact you to confirm the actual appointment and service location.

We use your contact details for communications related to your request and service.

We use third-party services to operate the website and process booking requests. Our current services include:

• Vercel for website hosting and production website analytics.
• n8n for booking workflow automation.
• Google/Gmail for internal booking notifications and customer confirmation emails.

These providers process information needed to perform their functions, under their own terms and privacy practices. Providers may change as our business tools change. This policy describes the purposes for which we use them.

Our hosting provider may process standard technical information, such as IP addresses, browser and device details, requested pages, and request timestamps, to deliver and protect the website.

The production website includes Vercel Web Analytics to understand overall website traffic. It may record page visits, referring pages, browser and device information, and approximate location. Vercel describes this service as using aggregated usage information without third-party cookies. See Vercel's analytics privacy information for details.

A display preference may be remembered in your browser's local storage. The booking form keeps entries on the page while you complete it and does not save your booking details in that storage.

The website does not include advertising pixels or cross-site advertising profiles. It has no custom response to browser Do Not Track signals. Your browser may offer controls for cookies, local storage, and tracking preferences.

We share information with service providers as needed to operate the website, process booking requests, communicate with you, and provide requested services.

We may also disclose information when reasonably necessary to comply with law, respond to a lawful request, or protect legitimate rights, safety, and security.

The website uses encrypted transmission and authenticated access for its booking workflow. We take reasonable steps to protect the information used to process your request.

No website, email service, or method of transmitting information can be guaranteed completely secure.

Booking information and related messages are retained as reasonably necessary to respond to requests, provide services, maintain business records, and meet operational or legal requirements.

The appropriate retention period depends on the information and its purpose. Records processed by service providers are also subject to their settings and practices.

This website is intended for customers arranging vehicle detailing and is not directed to children. If you believe a child has submitted personal information, please contact us so we can review it and take appropriate steps.

Depending on applicable law, California residents may have rights to ask about the personal information held about them, request access to it, or request correction or deletion.

You can call the number below with privacy questions or requests. We may need to verify your identity before providing or changing information. Requests are considered in accordance with applicable law, including any exceptions that permit or require keeping certain records.

You can learn more from the California Attorney General's privacy information.

We may update this policy when our website, services, or privacy practices change. The updated policy will appear on this page with a revised date at the top.

For questions about this policy or your information, contact Express Mobile Detail by phone: